Refund & Cancellation Policy

Valomic Pro costs ₹299 per month. New accounts start with a 7-day trial with full access. If you choose to continue, the subscription renews monthly until you cancel.

Payments and recurring billing are handled by Razorpay, our payment provider. Valomic does not store your payment credentials.

You can cancel your subscription yourself: sign in, open your Profile, and use the cancellation option in the Billing section. Cancellation is applied through our Razorpay subscription integration.

Where cancellation is scheduled at the end of the current billing period, your Valomic Pro access remains available until that period ends. After that, the subscription does not renew and no further charges are made.

If you decide Valomic isn't for you during the trial, you can simply stop using it or cancel before subscribing. Starting a paid subscription is a deliberate step you take from inside the app.

Valomic does not currently operate a blanket automatic refund guarantee. Refund requests are reviewed individually and handled in line with the applicable payment and subscription terms, and with the rules of our payment provider. Where a refund is approved, it is returned to the original payment method and the time it takes to appear depends on your bank or payment provider.

If you were charged in error, charged after cancelling, or ran into a technical problem that prevented you from using Valomic Pro, contact us and we will look into it.

If a renewal payment fails, your subscription may be marked as pending or halted by the payment provider and Pro access may pause until payment succeeds. You can retry or start a new subscription from the Billing section.

For any billing question or refund request, reach us through the contact page. Please include the email address on your account.